Access Independent

Helping people live more independently

We deliver occupational therapy, concessionary travel, and social care services that are inclusive, fair, and focused on real outcomes, helping people access the community and live with greater independence and dignity.

Who we support

We provide high-quality, independent assessment and therapy services for public, private and third-sector organisations, as well as individuals. 

Our clients include:

  • Local authorities
  • NHS Integrated Care Boards
  • Housing associations
  • Charities
  • Private individuals
We also offer training for in-house teams and key staff members, covering best practice in areas such as Major Adaptations, Trusted Assessor training, Walking Aids, Blue Badge Assessments, Mental Capacity Assessments, and Risk Assessment. You can view our Training page for individual course bookings, or contact us to discuss bespoke and team training solutions.

Our Services

Occupational Therapy Assessments

We support individuals of all ages with physical, mental health, and learning disability needs. Our independent occupational therapy services are especially effective for local authorities looking to reduce waiting lists and deliver strengths-based assessments.

We’ve partnered with over 50 local authorities, working across adult and paediatric teams, reablement services, and housing departments. We collaborate closely with commissioners to understand your priorities and provide a proven, cost-effective OT service model that puts residents first.

Learn more
Occupational Therapist
Blue Badge Assessments

Blue Badge & Concessionary Travel Assessments

As the UK’s leading provider of independent assessments for Blue Badges, Bus Passes, Taxi Cards and Organisational Badges, we offer flexible service models to suit each local authority’s needs.

Whether you need a fully managed service or a trained assessor for occasional assessments, our team delivers fair, transparent, and compliant eligibility assessments.

Learn more

Social Care Support Services

We help councils meet their Care Act duties through independent assessments, care reviews, and rightsizing of support packages, including double-to-single handed care reviews.

Our work has been featured by the RCOT and OT News for pioneering efforts to integrate occupational therapy within social care, helping reduce reliance on commissioned care and promoting user independence and community-based support.

Learn more
Social Care

What people say

“Access Independent deliver a vital service for our Blue Badge mobility assessment needs. We find they continually provide a reliable and cost effective service using suitably qualified professionals. We have found them great to work with both in terms of the quality of assessment outcomes and responsiveness to administrative or ad hoc requests. A further benefit is membership of a peer group where we can discuss and share best practice with colleagues from other authorities.”
James Richardson, Business Support and Processing Manager, Norfolk County Council
“Being an integral part of the Concessionary Travel team, the mobility assessments carried out by Access Independent made a huge difference with positive contributions and outcomes for our most vulnerable residents.”
Griselda Colvin, Service Manager Adults and Careline, London Borough of Harrow
“We have built up good relationships with our contacts at Access Independent, they are always professional, friendly and quick to answer any queries. They have worked with us to overcome any issues that have arisen with a helpful level of flexibility. They have also delivered excellent starter training and refresher training to our assessment staff.”
Blue Badge Team, Newcastle City Council
'We began working with Access Independent when they supported the Council following the extension of Blue Badge eligibility criteria to include those with hidden disabilities from 31st August 2019. Access Independent were successful in gaining the substantive contract for all of the Council’s Blue Badge mobility assessment from May 2022. My experience is service has always been delivered in a friendly, professional, and efficient manner. Access Independent have readily engaged in communication to support and resolve challenges which have arisen to establish a satisfactory outcome.'
Caroline Samuel, Blue Badge Team Manager, Devon County Council

Why choose us

Independent and specialist-led

We provide fair, evidence-based assessments delivered by skilled, compassionate professionals — always independent and tailored to your needs.

Trusted expertise

Over 20 years’ experience delivering high-quality services, trusted by more than 50 local authorities and NHS organisations.
Responsive and cost-effective

Our services are flexible, timely, and efficient — built to meet local needs without compromising on quality.
National reach, local focus

We operate across the UK, combining national insight with a strong understanding of local priorities and communities.

Want to work with us?

Whether you’re commissioning a service, referring a client or want to learn more, we’re here to help.

Training Courses

Training

We provide training courses delivered remotely via Microsoft Teams that can be accessed by healthcare professionals from anywhere in the world.

Training Courses

Join our Team

Working with us

Access Independent offer occupational therapists, physiotherapists and social workers flexible, independent work opportunities across the UK.

Join our Team

Make an Enquiry

Contact Us

If you’d like to ask for more details, request a quotation, or discuss how we can support your service, send us a message and one of our team will be in touch.

Make an Enquiry
Scroll to Top