Mobility assessment
Access Independent's Independent Mobility Assessors support local authority transport departments as part of the discretionary assessment process where applicants do not meet the automatic criteria for a travel permit, such as blue badges, freedom passes, parking bays and/or taxi cards. As a number of our customers will testify, engaging with Access Independent in the supply of Independent Mobility Assessors (IMA) ensures applicants receive a 'fair, transparent and open' process with only those with the most 'deserving need' being eligible for a scheme. This improves efficiency and reduces cost to the authority in line with government reform to make the application process more robust.As reported by one of our Local Authority customers following a recent survey: "Moving away from GPs to Independent Mobility Assessors has seen the number of approvals for Disabled Freedom Passes be reduced from 96% to 40%".
We work with Local Authorities throughout the UK including Birmingham, Staffordshire, Kirklees, Bedford and in London Harrow, Sutton, Kingston, Southwark and Newham,
This is a reference for us from Fern Silverio, Divisional Director, London Borough of Harrow
"Access Independent was appointed shortly after Harrow fundamentally changed its process around concessionary travel and centralised all three areas-Taxi Cards, Freedom Passes and Blue Badges. The company had no problem adapting to the newly adopted and robust processes it found in place and has adhered to them rigorously. As the contract has continued, it has helped Harrow evolve processes so a seamless service is delivered to the customer"
And this is another reference from Angie Middleton , Transport Equalities Officer, Staffordshire County Council "the company has formed an excellent working relationship with SCC. They have suggested improvements to the service delivery which have been implemented a result of which is a more effective service delivery"
What benefits do you receive in engaging with us to support you in this process?
- Dedicated face to face assessments for each applicant
- Clear understanding of the mobility assessment process
- Access to a rota of experienced state registered Independent Mobility Assessors
- Proven track record of partnering with Local Authority transport departments since 2003
- Dedicated team to manage and support mobility services
We provide:
- A bank of Independent Mobility Assessors on a rota basis to carry out 'discretionary" mobility assessments
- Provide administrative support in order to manage a rota of assessors, book appointments, type up and send out decision letters
- Setting up and managing Mobility Assessment Clinics (MACs)
- Ensure that all Independent Mobility Assessors are fully inducted on the processes, procedures and systems necessary to work at a competent level as an Independent Healthcare Assessor
- Paper screening of applicants for new and/or renewal of all types of badges
- Providing 'Disability Awareness Training" to your staff in connection with the screening of new and renewal applications as necessary
- Assisting with setting criteria, procedures and systems for mobility services
"The input of Access Independent's mobility assessor has proved invaluable in determining whether an applicant's impairment meets the criterion for a specific scheme, where there is insufficient information in the paperwork submitted."
Commissioning Manager, London Borough
At present we provide Health Care Assessors for the London Boroughs of Newham, Southwark, Kingston, Merton, Richmond, Harrow, Sutton and Wandsworth. Outside London we work with Centro in the West Midlands and Kirklees , Staffordshire, Bedford and Luton. We have recently won a tender to provide this service in Suffolk Newcastle upon Tyne and North Tyneside as well from May 2012.
Watch the video! Case example no. 1
Watch the video! Case example no. 2
Watch the video! Group example
Clearing waiting lists
Spot purchase of one-off assessments
