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Mobility Assessments

Looking to establish a professional mobility assessment service or considering outsourcing elements of your current provision?

Our tailored approach could enable your department to save money, increase service quality and reduce back office and business support costs.

Access Independent is a leading provider of independent mobility assessment services, supplying occupational therapists and physiotherapists with specialist knowledge of the blue badge and concessionary travel schemes.

We currently support more than 25 local authorities across the UK in the assessment of applications for Blue Badges, Taxi Cards, Freedom Passes and Concessionary Bus Passes.

Case Study:
Over the past few years the London Borough of Harrow has reported a total saving of over £1 million by utilising our fully outsourced service for blue badges, taxi cards and Freedom Passes.

Access Independent can offer a fully managed service, providing as much or as little input as required, including:

  • Screening initial applications
  • Booking face-to-face appointments
  • Provision of a professional telephone help-desk facility for your service users, from our head office
  • Supply of accessible assessment venues
  • Supply of experienced Independent Mobility Assessors
  • Processing of service user outcome documentation
  • Full management of appeals process

Our Process

  • Speed. We streamline the clinical process and allow more applicants to be seen each day.
  • Consistency. We bring a clear and developed structure to the assessment process ensuring consistency in decision making.
  • Transparency. We reduce complaints by providing clear, well-documented evidence to support our decisions.
  • Efficiency. By automating the production of documentation and the extraction of data we save admin time and reduce human error.
  • Security. Our process avoids unnecessary copying or duplication of service users’ information

We recognise that each council has unique requirements depending on your available resources and existing setup. To discuss how Access Independent can complement your mobility assessment services, please contact us today.