This privacy policy describes what data may be gathered or requested when using this website and how we use and protect the information that you provide.

Any data will be stored and processed in line with this policy and in compliance with the GDPR (General Data Protection Regulation) and the DPA (Data Protection Act).

Access Independent may change this policy from time to time by updating this page.

Data Controller

Access Independent Ltd is the controller for the personal information collected via this website
We can be contacted via our central office at:
Access Independent
17G Sturton Street
Cambridge
CB1 2SN
01223 229 091

Our data protection officer is Stephen Naylor, any data protection queries can be made via the postal address or telephone number above or via our general enquires email address: ot@accessindependent.co.uk

What data we collect and how we use this data:

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Newsletter

If you choose to subscribe to our newsletter with your email address we may periodically send updates on services, job opportunities and general company news. Your email address will be kept securely within our database and you may unsubscribe from the service at any time.

Service, Training and Job enquiries

We may collect data such as Name, Telephone Number, Job title and Organisation when you fill in an enquiry form on this site as required to respond appropriately. This information is emailed directly to the most appropriate person in the organisation to deal with your enquiry and is only ever used for purposes relevant to that enquiry.

Analytics

We use a third-party service, Google Analytics, to collect internet log information and details of visitor behaviour patterns which helps us monitor which areas of the site are useful and improve content. This information is only processed in a way that does not identify anyone.

The data we collect is not accessible to any other third parties except those organisations responsible for the hosting on this website and will not be disclosed unless we are required to do so by law.

We will not share your information with any third parties for the purposes of direct marketing.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Rights of Data Subjects

  • Your right of access
    You may request copies of personal information we hold about you.
  • Your right to rectification
    You may request that personal information held about you be amended or corrected.
  • Your right to erasure
    You may request that personal information held about you be removed or deleted.
  • Your right to restriction of processing
    You may request that the processing of personal information held about you be restricted.
  • Your right to object to processing
    You may object to the processing of any personal information held about you.
  • You can contact us using the details provided above to exercise your rights as a data subject. You are not required to pay any charge for exercising your rights provided the request is not ‘unfounded or excessive’.

There are some limitations or circumstances which impact how fully we can comply with your request. For further details on your rights please visit the information commissioner’s office website which provides an in-depth description of all aspects here

How to Complain

Should you for any reason still feel unhappy with how your request has been handled you may make a complaint direct to the information commissioner’s office at: https://ico.org.uk/make-a-complaint/